Política de privacidad
This Privacy Policy explains how Snoozeat ("we", "us") collects, uses and shares your personal information when you visit or buy from our online store.
What we collect
- Order information: name, shipping and billing address, email, phone (if given) and the products you buy.
- Payment information: processed by Shopify Payments and other payment providers shown at checkout. We do not see or store your full card number.
- Device and usage information: IP address, browser, pages viewed and how you interact with the site, collected through cookies and similar technologies.
- Messages: what you send us through the contact form.
How we use it
- To process, ship and track your order, and to handle returns and support requests.
- To prevent fraud and keep the store secure.
- To improve the store and, if you agree, to measure and show relevant ads.
- To send you marketing emails only if you opt in; you can unsubscribe at any time.
Who we share it with
Shopify (our store platform), payment processors, shipping carriers and fulfilment partners that deliver your order, and analytics or advertising services where you have consented. We share only what each needs to do its job. We do not sell your personal information.
Cookies
We use cookies needed for the cart and checkout, and optional analytics and advertising cookies. Where required by law we ask for your consent first, and you can change your choice in your browser settings.
How long we keep it
Order records are kept for as long as needed for accounting, tax and legal obligations; other data is deleted when no longer needed.
Your rights
Depending on where you live (including the EU/EEA, UK and California), you may have the right to access, correct, delete or port your personal information, to object to or restrict certain processing, and to withdraw consent. To make a request, use our contact form. You may also complain to your local data protection authority.
International transfers
Your information may be processed outside your country, including in the United States, Canada and Mexico, by us and our service providers, with appropriate safeguards where required.
Children
The store is not directed to children under 16 and we do not knowingly collect their data.
Changes and contact
We may update this policy from time to time; the date of the latest version applies. For any privacy question, use our contact form. Snoozeat is an online store based in Santiago de Querétaro, Querétaro, Mexico.